Build a strong relationship with potential bookers by helping them plan their trip and activities in your destination.
Quicktext provides instantly all relevant and necessary information to guests during their booking phase.17% of Quicktext chats with hesitant visitors are converted into bookings.
Don’t leave money on the table. Your guests need additional services, Quicktext will make sure to offer them automatically at the right time during their stay. Expect higher conversion…
What is Quicktext?
Quicktext is guest communication made easy, fast and profitable.
Manage guest communications efficiently and save time managing all your guest communications from one single platform (SMS, Live Chat, Facebook Messenger, Viver, Twitter, Telegram, Booking.com, Expedia, Airbnb…)
Quicktext is connected to your PMS to make it easy for you to program automated targeted messages that will reach the right guest at the right time.
Zoe is a smart AI-powered chatbot available 24/7. She manages up to 80% of customer interactions and lets you focus on complex and high-value customer interactions.
Never ever miss a direct booking again!
Yes it’s true… OTAs have an unfair advantage in the booking phase but it does not have to be this way…
Potential bookers will always check hotel sites directly to ensure that the information they get from the OTAs are correct.
This is your chance: better than a static brochure type website, QuickText will engage 24/7 to reassure bookers by answering all their questions instantly, displaying room images, offering attractive pricing and check availability to create a sense of urgency to book directly on your website.
Hotels will convert more bookers on the spot by giving them no reason to go back and book with an OTA.
Stay on the scene like an up sell machine…
Hotel guests have multiple needs during their stay, most of them could be monetized by the hotel. Quicktext sends contextual, automated and compliant messages to your guests mobile introducing additional services.
Guests welcome these messages that will help them make the most of their stay. Having previously build a relationship with your guests, upsell and cross sell offers on Quicktext will convert at a higher rate.
“We have been using Quicktext for several months …. The return on investment is immediate because only the possibilities of offering up-sell in an almost automated way is an end in itself. The application allows to increase its turnover but also to adapt to the mode of communication (2.0) of our customers … and yet we are aware of not having yet use Quicktext to the height of its full potential!”
Benoit Legeay : Hotel Villathena Paris
“Quicktext allows us to establish contact with customers before they even meet with them. Wishing to know if they need help organizing their stay, our concierge service is even more efficient! It also allows us to be able to keep the client promptly informed for any information, which allows it to be benefits taken into consideration. Le plus par rapport aux simples mails : The more compared to the simple mails: no need for internet connection.”
Sylvia Harrault : Hotel Baume Paris
“You’re looking so well Zoe darling, you really are. I don’t know what sort of cream they put on you down at the chatbot factory but, I want some.”
Monsieur Gustave : Grand Budapest Hotel